What is a log book service?
Every manufacturer publishes a service schedule for each model, listing what should be checked, replaced and adjusted at each kilometre or time interval. A log book service follows that schedule and is recorded in your service book, so the car's history stays complete.
Under Australian Consumer Law you don't have to use the dealer to keep your new-car warranty. Servicing with an independent workshop is fine, as long as the work follows the manufacturer's specifications and uses suitable parts and fluids. A full service history also helps when you sell or trade in.
When to book a log book service
- Your car is still under its new-car warranty
- The next interval in your log book is coming up, by kilometres or by months
- The service reminder has appeared on the dash
- You've bought a used car and want its service history brought up to date
- You're planning to sell and want a complete service record
What's included
- Servicing to your manufacturer's schedule for your car's interval
- Oil, filters and fluids that meet manufacturer specifications
- Interval-specific items, such as spark plugs, brake fluid or coolant, where scheduled
- Inspection of brakes, tyres, steering, suspension and lights
- Service reminder reset where applicable
- Log book stamped and signed
- A clear summary of anything that needs attention
Frequently asked questions
Will servicing with you void my new-car warranty?
No. The ACCC is clear that you can have your car serviced by any suitably qualified mechanic without voiding your warranty, as long as the service follows the manufacturer's specifications. We follow your car's schedule and record the work in your log book.
What do I need to bring?
Just your car and its service log book. If your manufacturer uses a digital service record, let us know when you book.
My car is overdue for a service. Is that a problem?
It's worth getting it done as soon as you can. We'll service it to the interval it's due for and let you know about anything that has worn in the meantime.
Do you service all makes and models?
Yes. We work on all makes and models, from small hatchbacks to family SUVs and 4WDs.